Why is the spindle on my Masgety-S Smart Lock so loose?

Masgety
Sep 2, 2023
1 min read

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Answer:

When assembling the Masgety Smart Locks, the spindle (shaft) appears loose. This is not a defect; when the spindle is correctly aligned and inserted through the latch hole (remember to insert it at a square or flat orientation), it will fasten securely and no longer seem loose.

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